Our Refund Policy

Money Back Guarantee

We guarantee your satisfaction. If you are unhappy with the event or gallery functionality of EventShare, we are more than happy to provide you with a full refund. Please see below for exceptions.

What Doesn't Qualify for a Refund

Time Limit: We can only process refund requests submitted within 30 days of purchase.

Ziping the gallery past event date: Once your event has passed and you have zipped your gallery to download it, we consider the event as used by you. Thus, your order will not be eligible for a refund. You can test all functionality in a free or paid event before your event date.

How To Request a Refund

To apply for a refund, kindly email us at [email protected]. When contacting us about a refund, please include the email address you used when placing your order.

Please note, once a refund is successfully processed, all existing events along with their photos and videos will be deleted.